Payment Policy
We want to make shopping with us simple and secure. All payments are processed safely by our trusted partner Worldpay and encrypted to industry standards. We do not store your card details.
Accepted Payment Methods
- Visa
- Mastercard
- Maestro
- American Express
- Apple Pay
- Super Payments
When You Are Charged
Your card or wallet is charged when you place your order. In some cases, a pre-authorisation may appear before the final capture. You will receive an email confirmation once payment has been accepted.
Currency, VAT and Pricing
All prices are shown in GBP (£). VAT is included where applicable. Delivery charges are shown at checkout before you pay. We do not add surcharges for using any listed payment method.
Security and Verification
Payments are processed securely through Worldpay and may use additional verification (such as 3D Secure). To protect customers against fraud, we may run checks and contact you to confirm details. If we cannot verify an order, we may cancel and refund it.
Refunds
Approved refunds are issued to the original payment method. Once processed by us, most banks and providers complete refunds within 5 working days. Refund timeframes can vary by provider.
Questions About Payment
If you have any questions about payment options, please contact us.
Contact Details
Singer Store Ltd
2 The Street
Chipperfield
Kings Langley
Hertfordshire
WD4 9BH
United Kingdom
Email: hi@singerstore.uk
Phone: 01923 313050
Calling from outside the UK: +44 1923 313050